SHIPPING POLICY
Currently Just Chill Custom Gifting By Carol LLC now offers shipping. Gift boxes can be now be shipped in the
United States Only
Shipping Rates ( Online, Phone, Web Invoice, In Person) based on distance, box size and dimensions.
New Flat Rates Now Apply
Standard Eastern USA
$12.95 Flat Rate
Expedited Eastern USA
Call for Rates
Midwest/West Coast USA
$22.95 Flat Rate
Expedited Midwest/West Coast Rate
Call for Rates
(Not including Hawaii, Alaska or PR you will need to call for a shipping quote for these locations)
Please note because of the bulk and dimensions of basket boxing you will need to call for a shipping quote
607-423-2650 or email info@justchillcustomgifting.com
RETURN POLICY
Just Chill Custom Gifting By Carol LLC Baskets & Boxes are non-returnable and will not be accepted for exchange due to COVID -19.
We are sorry for the inconvenience, however, the integrity of our packaging and products and your health and safety are our top priority. For Just Box it items please refer to the production descriptions for refund policies.
SHOWROOM MERCHANDISE RETURN POLICY:
Showroom Items that are purchased in store or online ( excluding Gift Baskets and Gift Boxes see above) maybe be exchanged or returned for in store credit only (no full refunds given). Once we have received your item(s) in perfect condition (i.e; in the original packaging, no rips , tears, or other damage) we will initiate the exchange or In store credit.
You will need to show your digital receipt when returning an item. If you chose “ no receipt” during the time of your purchase, we require a valid photo ID and the original card you made the purchase (s) with in order to track the transaction and make the exchange or process the in store credit.
PAYMENT METHOD
Just Chill Custom Gifting By Carol LLC accepts cash, and most major credit cards, and for business accounts cashier's checks.
We do not accept personal checks.